June 23, 2026
For laundromat owners and commercial operators, adapting to digital-first habits isn't just a way to stay relevant; it’s a powerful lever for business growth.
Primus iTrace provides a smarter way to manage garments and linen, helping businesses improve accountability, reduce losses, increase efficiency and gain valuable operational insights.
- Total Remote Control: Your Laundromat in the Palm of Your Hand
Through an intuitive web-based platform and the dedicated Primus iTrace mobile app, owners gain unparalleled, 24/7 remote oversight from anywhere in the world.
• Real-time performance data
• Track turns per day
• Remote start capabilities
Built to future-proof your business, iTrace is fully compatible on Primus models with XControl FLEX.
- Proactive Maintenance & Instant Fixes
Equipment downtime equals lost revenue. iTrace minimises friction by shifting your maintenance from reactive chaos to proactive control.
• Service alerts via email
• Reboot machines from the web software
- A Seamless, Mobile-First Customer Experience
The iTrace ecosystem includes a sleek end-user app that turns a routine chore into a modern convenience. Customers can seamlessly:
• Check real-time machine availability
• Select cycles and customise their preferences
• Securely pay for their laundry digitally via smartphone
With Primus iTrace, you get maximum efficiency with minimum fuss, giving you the freedom to focus on growing your business while the cloud handles the rest.
Ready to transform your laundry operations? Contact us today to gain complete visibility and control throughout the entire laundry process.